Welcome to the Putnam County 911 telecommunications center. Our professional communicators serve an area of over 300 square miles and a population of 56,000.

What is 9-1-1?
9-1-1 is the telephone number that provides direct access to police, fire, and medical assistance and initiates a coordinated response.

When to use 9-1-1:
In an emergency-call 9-1-1 to report a crime in progress, a fire, a serious illness or injury or any situation requiting immediate response of the police, fire or ambulance services.
In a non-emergency-call 9-1-1 when you have a less threatening situation which requires a non-immediate response from police, fire, or ambulance such as noise/parking/traffic complaints.

What the 9-1-1 Dispatcher needs to know:
Speak slowly and clearly
Let the dispatcher ask all of the questions the responders MUST know - they include:
*The address where help is needed.
*The nature of the problem.
*Your name.
*Your phone number.

Important: call 9-1-1 first in all emergency situations!!! Do not call family members or friends. Do not attempt to transport a seriously ill or injured personally.